We want you to be completely satisfied with your purchase. We have a 30-day return policy.
If you are unsatisfied with any purchase you have made from the website for any reason, please contact us via email to [email protected]opcoffee.com or by phone at (773)661-9691 for a product replacement or refund of the purchase price within 30 days of receipt.
Please provide your name, order number, and which items you wish to return with the reason for return. We will reply to the email with instructions to send the items back to us.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.