Privacy Policy

Last Updated: December 3, 2025

1. Introduction

Dollop Coffee Company (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account on our website
• Place an order for products or services
• Subscribe to our newsletter or marketing communications
• Contact us with inquiries or feedback
• Participate in surveys, promotions, or contests

This information may include your name, email address, phone number, shipping address, billing address, and payment information.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

2.3 Location Information

With your consent, we may collect location data to provide location-based services, such as finding nearby café locations or customizing your experience.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about products, services, and promotions
• Improve our website, products, and customer service
• Personalize your experience and deliver targeted content
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations and enforce our terms of service

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or conducting our business operations.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Deliver personalized content and advertisements

You can control cookie preferences through your browser settings. However, disabling cookies may limit certain features of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a transfer of your data to another service provider

To exercise these rights, please contact us at [email protected].

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these locations.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information (note: we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised “Last Updated” date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Dollop Coffee Company
Email: [email protected]
Phone: (312) 555-0100
Address: 123 Main Street, Chicago, IL 60601

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.